Anastasia Ilyicheva, business analyst of the Gem4me messenger, explained what to do if the WhatsApp messenger starts to malfunction. The expert listed 7 ways to restore the functionality of the messenger. Discuss in WhatsApp” How to fix errors in WhatsApp />
- First of all, you need to make sure the quality of Wi-Fi and whether there is a signal at all. This is easy to check by accessing the Internet from a mobile browser or by launching an application. If there is no signal, you need to turn off the network, and then put the device into airplane mode, wait 10 seconds, and then turn off airplane mode. As a rule, the connection is restored.
- If the problem is in WhatsApp, then you need to restart the application, this may be enough.
- Another way is to check if the account is “alive”. If not, you'll have to register a new one, because WhatsApp's Meta policy is to delete an account if it hasn't been used in 120 days.
- You can also check this messenger at massive crash. This can be done using the Downdetector service. You can get information about the failure, data on the location of the failure, and how serious the problems are in operation. Then you need to restart your device.
- If all of the above did not help, then you should update WhatsApp. An outdated version may become incompatible with the device.
- Don't forget to clear the app's cache. You can clear the cache on Android, but not on iOS. Therefore, if the application for iPhone crashes, it is better to reinstall it immediately.
Source: Gazeta.ru