Laboratory of information products Roskoshestvo completed test applications for hotels and shared the results.
The study was conducted during the tourist season, from April to July 2018. Experts have selected the most popular in the Russian segment of Google Play and App Store apps: 17 17 for Android and for iOS. Then Booking.com, Hotels.ru, HotelsClick, Trip.com other applications checked by several dozens of indicators, including functionality, data protection, user friendliness and many others.
For iOS three best applications recognized Trip.com, Booking.com, Hotels.com and for Android Booking.com, Trip.com and Ostrovok.ru. Best domestic service was the app Ostrovok.ru it ranks 4th for iOS and 3 for Android.
In group settings functionality includes such criteria as search, filtering, sorting, card rooms, loyalty programs, number of offers etc. the Most functional software applications Booking.com, Trip.com, Hotels.com and Agoda for both OS. The minimum number of functions were at the Hotel Tonight, including no possibility of any filtering, sorting, and the like.
Special attention was paid to the number of proposals. The greatest number of sentences showed the services Trivago (more than 70 thousand proposals selected in 10 popular destinations), Trip.com, KAYAK, and TripAdvisor Instead. To find the on the territory of Russia are best suited Trivago, Trip.com the meal OneTwoTrip and abroad – Trivago, Trip.com KAYAK and Instead.
Loyalty programs are implemented only in seven of all tested applications Booking.com, Trip.com, Hotels.com Agoda, Ostrovok.ru, OneTwoTrip and AccorHotels.