27-year-old Sarah Katz worked as a moderator in Facebook. Every day she worked on a huge amount of explicit content that made her absolutely immune to all sorts of shocking content. Every day she had to process about 8000 such publications.
Sarah’s job was to find out whether publishing to Facebook is unacceptable. Every 10 seconds there were terrible publication. Sarah had almost instantly make a decision whether the material is published.
Like Sarah, last year Facebook was 4,500. In may 2017, the company announced plans to hire 3,000 more moderators. In addition, the company is investing heavily in artificial intelligence, which helps people find unacceptable articles.
People post in Facebook such terrible things that the moderators before assuming office, forced to sign a waiver of responsibility, which confirms their willingness to view the shocking material. In the rules for moderators says that they should immediately warn the user Facebook if they can no longer continue working because of the resulting negative experiences.
Despite all this, the moderators have a goal that they must complete daily. If you repeatedly do not fulfill the purpose, you can receive a warning or be fired. Sarah Katz was ready, and said that over 8 months of work in 2016, she has become completely immune to all offensive and obscene materials.
Many publications again. The same offensive record, the moderators have to decline several times. This happens every time you change the location of the user. You can lock the user account if it is less than 30 days. If the user is old, you can only delete a record.
Facebook users who use social network for business and to communicate with loved ones, to protect thousands of people, such as Sarah Katz. They do an excellent job with their work. It is a pity that this work they have, and without it in modern society can not do.
The moderators of the Facebook daily to process 8,000 shocking publications
Ernest Vasilevskiy