A fix to more problems, that may not be the intention.
Tonight was in the program Radar of AvtroTros attention to diesels that were equipped with the well-known sjoemelsoftware. As is well known, these car’s software been modified so that they still meet the relevant uitstooteisen meet. However, it seems that that fix in some cases leads to new (technical) problems.
The problems
Of 1,400 respondents participated in a study of this program. Of this group 638 VW owners with the fix, and according to Radar experiencing a quarter of those people since then problems with the motor. Of these, 30 percent have problems with the EGR valve that much faster polluted would hit. That must then be repaired or replaced, and that costs money, of course, with one case under the leniency repaired, and in the other case not. How a EGR valve works you read by the way HERE. On the edge of courtesy to come here back.
Would 57% of the respondents with problems find that the engine will have less horsepower and 38% of this group says more often to refuel. Also, some respondents that their cars often go to the garage should be without that clear as to what is exactly wrong with the car. Others complain about problems with diesel particulate filters, weird sounds and strange failures.
This probleemauto’s is the half not yet fixed, though we know, of course, not to any party, that exactly is. In 17% of these persons, there is a repair, but the problem is not fixed. In 23% of cases, the problem fortunately, however, through the repair fixed.
A gesture of goodwill?
Apart from the complaints is, of course, also the question of how tolerance is handled is interesting and relevant. 29% of the people who repairs left to perform was ” a gesture of goodwill, they paid all the repairs yourself. 32% received a discount in 40% of the cases between 70% and 100% of the total amount was.
The persons that we now have not covered was a form of goodwill gesture offered. Radar has it on such things as a free service, and fixed discount rates.
Do/don’t perform
Remains the question why a large part of the respondents (625 persons) no fix has run. A part of plan, but still no calls. Of the people who do not plan for their diesel repair is a part (33%) fear for loss of power. Others (27%) fear that the environment will not benefit from the fix, and a further 16% is afraid of faults and damage to the engine. This fear stems from the experience of others, but also seem some garages the fix to recommend.
Comment importer
Of course, Radar Pon to the jacket drawn for a reaction. The importer did not want to be in the studio to appear, but has indicated each individual case very seriously and seek a solution in the form of customization. Of course, we have also tried to speak to someone to get, but the importer was unfortunately not accessible.