8 facts about Rolls-Royce and its customers
Posted on 08-04-2016 at 20:03 by RubenPriest – 46 Comments”
The official RR dealer in London, H. R. Owen, experienced recently its thousandth sale. A good time for some interesting facts to share, according to the British dealer.
H. R. Owen, among others known of the nicer Ferrari-stuff, doing a book open about its customers. This is fairly unique, since privacy is always of paramount importance to Rolls-Royce. The London dealer knew 1.000 Rollers to wear out. Fun fact: they have been here for 89 years. In the overview below gives H. R. Owen a small glimpse into the kitchen when it comes to the potential buyers of Rolls-Royce and the brand itself.
1. Three in a row
Recently came a rich client is visiting and threw a suitcase with money by the showroom. At least, such a picture I see in front of me. The best man bought 3 Rolls-Royce Dawns. At the same time. The dealer has not previously had to deal with such a large order.
2. (Tasteless) personalization
It should come as no surprise that the vast majority of RR customers opt for a personal Rolls. A customer in London was, however, very striking. He or she ordered a model with a red exterior and a bubblegum-pink interior. There was a t-shirt taken as an example to the seller to show how pink and red the car had to be.
3. Timeless
The customer experience is of paramount importance to a brand like Rolls-Royce. On average, a Roller for at least five hours taken in hand by the local dealer after arrival, so that these in perfect condition when the customer arrives. Furthermore, there are three hours between the arrival and the departure of a customer when his or her RR will pick up. In addition to the standard paperwork, it is told everything about the car. Also leaving the customer premises with a special gift, depending on which model is purchased.
4. A coat of paint, thicker than your mother-in-law
Every Rolls-Royce is equipped with five coats of lacquer. The vast majority is done by robots. Hard-to-reach spots, however, remains a people business. The process takes seven days.
5. Mechanical wonder
The well-known Spirit of Ecstasy. An almost indispensable part of every Rolls-Royce. There are 24 mechanisms needed to get the thing in and out to fold. Besides silver can also be in the gold to be ordered.
6. Rolls-Royce not only for the rich grandpa’s
The customer base is being rejuvenated. The youngest owner of a Rolls-Royce came to pick up at H. R. Owen was only 21 years old. The youngest Rolls-Royce owner evâh comes also from Taiwan. With the age of 12 he bought his first Phantom. Say what?
7. Asterisks look
Another cool option is the starry sky. To do this, be 1340 hand-woven glass fibre is used. Of course, it is possible to indicate how the quantity there eventually must come to see.
8. Stay away from that stereo!
A Rolls is silent, but you can also bake make noise. From the speakers, that is. On board, you will have 18 speakers (1300 watts) in house regularly. Interior adjustments are performed only after permission is given by the person in charge of the sound system.
Photo: Memphis Depay and his Wraith via Autojunk