ANWB saddle customers with unsolicited, with 45% more expensive package

Posted on 14-09-2014 at 16:29 by sir_smokalot – 43 Comments”

With a declining membership base and a very expensive vertrekpremies you have as an organization additional money needed, that we understand, but or unsolicited, as the proposal is camouflaged as ordinary cost increase for that purpose the ideal instrument? The Us thinks they are.

For 2015 throws the ANWB the Wegenwachtpakketten on the shovel. The redesigned services will be in 3 packages, packaged, and, of course, is the ANWB here proud. This is logical, because it provides a lot of extra money for everyone who sent a letter [PDF] is not well read, and fails within 6 weeks to indicate that they are to him/her forced upon new service not want.

An Autoblog reader says:

Today we received this letter in the bus of the anwb. Without it, we about have asked fit the anwb your package to a more expensive package and have all of a sudden we are responsible for making sure that we here from come. Suddenly we have 19,- [..] to pay more for an option that we consciously do not have selected. Attached is just 1 letter, since we are in this seen 4 times, a member of the anwb, we come unwillingly, almost 80,- [..] more to pay unless we take action.

The anwb flikt more of this kind of kidding, because in the 15 years that we are members, we have 1x only made use of their ‘service’. The leegrijden of the fuel tank resulted in the purchase of a jerry can is ridiculously expensive petrol in their. So also hassle with partnerpakket, if you as a man will get unlucky with the car of your wife, and your wife is a member and not you, you also not helped. But if the woman dies, they have the money at the man pick up under the guise of: ‘married in community of property’.

Perhaps this still deserves attention since there are probably a lot of autobloggers are also members of the anwb. The letter is also drafted so that it looks like they make a proposal, but they select just for you. On the back is a short description of what to do if you do not want this, but it has more the appearance of that you get another more expensive package will be assigned. Also is there that you are prior to November 1, must change otherwise you will be there. Without permission go you just pay more and there are from to come not so easy go.

Now will a member who is of the opinion roadside assistance service in the residence or a replacement car is not necessary to have, and his post on time read for the cheaper ‘Entry-level’package, but what if you unexpectedly long on holiday, or for one reason or another, your post just not up to date on order, and not the old-fashioned reply card via the old fashioned snail mail to send (the ANWB knows his customer base happy)? You are so beautiful to a more expensive package. On the Facebook page of the ANWB, it is raining then also complaints from people who are green and yellow to the writing annoyed.

Moreover, let the ANWB, through the new director Frits van Bruggen, recently in BNR’s National Car show know better to reach out to young people’ as one of the spearheads of the current policy. Or as to the use of this kind of dubious business models here, part of it is we don’t know. For positive press makes it, however, by no means. The wait is on, the handy this many competition.